Frequently Asked Questions

What is medical tourism?

Medical tourism is travelling to another country for the purpose of obtaining medical care. It is a worldwide trend, and Ukraine has also taken its place as a medical tourism destination. Travellers seek medical treatment outside their home country for a variety of reasons. Traditionally, medical travellers try to reduce the cost of medical procedures. In the US, UK, and many European countries, medication is rather expensive. Thus, the price is an important factor when patients consider medical tourism destinations. In some cases people look for the procedures that are not available in their home countries, owing to ethical objections to them.


Why should I work with UA Destination? 

You don’t have to work with a medical tourism agency. You can contact an overseas clinic directly, schedule your appointments, and book all arrangements on your own. However, if you work with us, we will take care of the most things you need. We have personally inspected some clinics, met the doctors, and established strong relationships with them.


Should I tell my doctor about going abroad for the purpose of medical care? 

We recommend our clients to talk with their doctors. Many doctors know about medical tourism and can give some recommendations.


Is the medical care in Ukraine really cheap? 

The costs are typically 50-80% lower in Ukraine than in the US and some European countries. If you have received quotes in the US for $10,000, you can expect the same procedure to cost between $2,000 and $5,000. There are various reasons for this, namely lower government taxes, lower labour costs and healthcare prices.


How can I trust the quality of the Ukrainian doctors? 

To begin with, we work with the best clinics and doctors in Ukraine. We do our best to provide you with all the information about the clinics and doctors.


Do all professionals speak English? 

We require that our providers speak English and have English-speaking staff, including hospital staff, doctors, hotel personnel, etc. We can also provide translations into other languages.


What if I can’t find the procedure that I am interested in on you website? 

If you are interested in or require a certain procedure that is not listed on our website, please contact us so that we may assist you in your search.


How long will I have to remain in Ukraine after my treatment? 

It depends on your selected procedure. Your doctor will advise you on the length of stay in the hospital and Ukraine.


How do I pay for treatment?

For treatment you are expected to pay directly to the clinic/healthcare provider. 


Can I see my doctor before travelling to Ukraine?

Yes, you can have a pre-treatment consultion with your doctor. We will arrange a video conference at the most appropriate time for you. You will get all information about the doctor and his/her qualification. 


Do the hospitals have the latest equipment?

The hospitals are equipped with the latest medical equipment.


What are the risks?

We can not claim that there are no risks when undergoing any medical or dental procedure.  But we want you to be sure that by working with only the highest quality institutions and doctors, we strive to ensure that the level of risk is no greater than if you were treated in your local area. It is still important for you to do your own research based on the options presented to you so that you can make an informed final decision.


Can I bring a companion?

Yes, we recommend that patients bring along a family member or a friend. The moral support of your companion will make you feel more comfortable in a foreign country and recover faster. Your companion will not feel bored during your procedures, we will arrange his free time.


Should I get travel insurance?

Travel insurance for any trip is always recommended for all travellers. You should have travel insurance that will cover against delays, loss of baggage, personal effects, etc.


Other questions

If there are any questions we have not answered, please contact us.